FreeAgent

Verified listing

Built for UK contractors and freelancers, and free with a NatWest, RBS or Mettle account

4.1Based on 297 reviews

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Ratings by dimension

Ease of use4.0
Value4.0
Support4.0
Features4.0

Rating distribution

5 stars
126
4 stars
96
3 stars
49
2 stars
20
1 star
6

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Verified reviews for FreeAgent

297 reviews matching your filters

Louise Lockhart

Operations manager · 51-200 employees · Veterinary

United Kingdom

4.0

29 May 2025

Free with our bank, brilliant

Built for a one person limited company in a way the big names are not. Only real gripe is that reporting depth is limited beyond the essentials.

Pros

Built for a one person limited company in a way the big names are not.

Cons

Reporting depth is limited beyond the essentials.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 2+ years10 found this helpful

Hannah Nowak

Sole trader · 1-10 employees · Healthcare

United Kingdom

4.0

29 May 2025

Free with our bank, brilliant

The tax timeline shows what is owed and when, so nothing surprises me, and dividend documentation is handled without a separate template. It does not scale, there is no real stock control, but we live with it.

Pros

The tax timeline shows what is owed and when, so nothing surprises me.

Cons

It does not scale, there is no real stock control.

Ease of use: 3.0
Value for money: 3.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years19 found this helpful

Robert Fairbanks

Director · 1-10 employees · Veterinary

LinkedIn verifiedUnited Kingdom

5.0

28 May 2025

Made for contractors

Corporation Tax tracks as I go rather than as a year end shock. Dividend documentation is handled without a separate template.

Pros

Corporation Tax tracks as I go rather than as a year end shock.

Cons

A growing team will outgrow it and the move is a job.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years28 found this helpful

Mark Ashworth

Sole trader · 11-50 employees · Legal services

United Kingdom

5.0

26 May 2025

The tax timeline is the killer feature

The tax timeline shows what is owed and when, so nothing surprises me. It is free because we bank with NatWest, which is hard to argue with.

Pros

The tax timeline shows what is owed and when, so nothing surprises me.

Cons

The app ecosystem is much smaller than Xero.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months24 found this helpful

Jodie Iqbal

HR manager · 51-200 employees · Food and beverage

United Kingdom

2.0

26 May 2025

The tax timeline is the killer feature

The app ecosystem is much smaller than Xero, and a growing team will outgrow it and the move is a job. It is free because we bank with NatWest, which is hard to argue with, which is about the only positive.

Pros

It is free because we bank with NatWest, which is hard to argue with.

Cons

The app ecosystem is much smaller than Xero.

Ease of use: 2.0
Value for money: 3.0
Customer service: 1.0
Functionality: 3.0

Used for Less than 6 months32 found this helpful

Robert Rhodes

Operations manager · 201-500 employees · Property and lettings

United Kingdom

5.0

21 May 2025

The tax timeline is the killer feature

It is free because we bank with NatWest, which is hard to argue with. The Self Assessment figures for a director come out ready to file.

Pros

It is free because we bank with NatWest, which is hard to argue with.

Cons

A growing team will outgrow it and the move is a job.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years15 found this helpful

Gareth Rhodes

Bookkeeper · 1-10 employees · Charity and non-profit

United Kingdom

4.0

20 May 2025

Ideal until you grow

Corporation Tax tracks as I go rather than as a year end shock. Only real gripe is that a growing team will outgrow it and the move is a job.

Pros

Corporation Tax tracks as I go rather than as a year end shock.

Cons

A growing team will outgrow it and the move is a job.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for 1-2 years4 found this helpful

James Sinclair

Bookkeeper · 11-50 employees · Wholesale

United Kingdom

5.0

19 May 2025

Corporation Tax without the shock

It is free because we bank with NatWest, which is hard to argue with. Built for a one person limited company in a way the big names are not.

Pros

It is free because we bank with NatWest, which is hard to argue with.

Cons

The app ecosystem is much smaller than Xero.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years30 found this helpful

Megan Bhatti

Sole trader · 1-10 employees · Recruitment

United Kingdom

2.0

17 May 2025

Made for contractors

It does not scale, there is no real stock control, and reporting depth is limited beyond the essentials. Dividend documentation is handled without a separate template, which is about the only positive.

Pros

Dividend documentation is handled without a separate template.

Cons

It does not scale, there is no real stock control.

Ease of use: 3.0
Value for money: 2.0
Customer service: 2.0
Functionality: 2.0

Used for 6-12 months7 found this helpful

Charlotte Halliwell

Head of finance · 501-1000 employees · Wholesale

LinkedIn verifiedUnited Kingdom

5.0

8 May 2025

Free with our bank, brilliant

The tax timeline shows what is owed and when, so nothing surprises me. It is free because we bank with NatWest, which is hard to argue with.

Pros

The tax timeline shows what is owed and when, so nothing surprises me.

Cons

The app ecosystem is much smaller than Xero.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months24 found this helpful