FreeAgent

Verified listing

Built for UK contractors and freelancers, and free with a NatWest, RBS or Mettle account

4.1Based on 297 reviews

Visit website

Ratings by dimension

Ease of use4.0
Value4.0
Support4.0
Features4.0

Rating distribution

5 stars
126
4 stars
96
3 stars
49
2 stars
20
1 star
6

Filter reviews

Country

Industry

Company size

How long used

Sort by

Verified reviews for FreeAgent

297 reviews matching your filters

Peter Cavendish

Office manager · 1-10 employees · Recruitment

United Kingdom

5.0

18 Jul 2025

Made for contractors

Dividend documentation is handled without a separate template, and Corporation Tax tracks as I go rather than as a year end shock. No complaints so far.

Pros

Dividend documentation is handled without a separate template.

Cons

It does not scale, there is no real stock control.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months12 found this helpful

Freya Pemberton

Owner · 11-50 employees · IT services

United Kingdom

3.0

17 Jul 2025

Perfect for a one person company

Mixed. It is free because we bank with NatWest, which is hard to argue with, but the app ecosystem is much smaller than Xero.

Pros

It is free because we bank with NatWest, which is hard to argue with.

Cons

The app ecosystem is much smaller than Xero.

Ease of use: 3.0
Value for money: 3.0
Customer service: 4.0
Functionality: 3.0

Used for 6-12 months11 found this helpful

Aisha Vaughan

Finance manager · 201-500 employees · Professional services

United Kingdom

2.0

15 Jul 2025

Free with our bank, brilliant

The free tier is tied to keeping the bank account, and it does not scale, there is no real stock control. It is free because we bank with NatWest, which is hard to argue with, which is about the only positive.

Pros

It is free because we bank with NatWest, which is hard to argue with.

Cons

The free tier is tied to keeping the bank account.

Ease of use: 1.0
Value for money: 2.0
Customer service: 1.0
Functionality: 2.0

Used for 1-2 years31 found this helpful

Eleanor Cavendish

Director · 1-10 employees · Hospitality

United Kingdom

4.0

12 Jul 2025

Made for contractors

Corporation Tax tracks as I go rather than as a year end shock, and dividend documentation is handled without a separate template. A growing team will outgrow it and the move is a job, but we live with it.

Pros

Corporation Tax tracks as I go rather than as a year end shock.

Cons

A growing team will outgrow it and the move is a job.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 3.0

Used for 2+ years32 found this helpful

Zoe Hargreaves

Director · 11-50 employees · Construction

United Kingdom

4.0

9 Jul 2025

Made for contractors

Corporation Tax tracks as I go rather than as a year end shock. Only real gripe is that the app ecosystem is much smaller than Xero.

Pros

Corporation Tax tracks as I go rather than as a year end shock.

Cons

The app ecosystem is much smaller than Xero.

Ease of use: 4.0
Value for money: 4.0
Customer service: 3.0
Functionality: 5.0

Used for 6-12 months4 found this helpful

Megan Iqbal

Bookkeeper · 11-50 employees · Construction

United Kingdom

5.0

8 Jul 2025

Free with our bank, brilliant

The tax timeline shows what is owed and when, so nothing surprises me, and it is free because we bank with NatWest, which is hard to argue with. No complaints so far.

Pros

The tax timeline shows what is owed and when, so nothing surprises me.

Cons

Reporting depth is limited beyond the essentials.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for Less than 6 months38 found this helpful

Mark Kaur

Director · 11-50 employees · Hospitality

United Kingdom

3.0

8 Jul 2025

Corporation Tax without the shock

Mixed. It is free because we bank with NatWest, which is hard to argue with, but reporting depth is limited beyond the essentials.

Pros

It is free because we bank with NatWest, which is hard to argue with.

Cons

Reporting depth is limited beyond the essentials.

Ease of use: 4.0
Value for money: 3.0
Customer service: 3.0
Functionality: 3.0

Used for 6-12 months34 found this helpful

Priya Holloway

Sole trader · 1-10 employees · Charity and non-profit

United Kingdom

3.0

7 Jul 2025

Ideal until you grow

The Self Assessment figures for a director come out ready to file. That said, reporting depth is limited beyond the essentials and the free tier is tied to keeping the bank account.

Pros

The Self Assessment figures for a director come out ready to file.

Cons

Reporting depth is limited beyond the essentials.

Ease of use: 3.0
Value for money: 3.0
Customer service: 4.0
Functionality: 3.0

Used for 2+ years3 found this helpful

Claire Halliwell

Owner · 1-10 employees · Hospitality

United Kingdom

1.0

5 Jul 2025

Corporation Tax without the shock

It does not scale, there is no real stock control. The free tier is tied to keeping the bank account. Looking at alternatives.

Pros

Corporation Tax tracks as I go rather than as a year end shock.

Cons

It does not scale, there is no real stock control.

Ease of use: 1.0
Value for money: 1.0
Customer service: 2.0
Functionality: 1.0

Used for 2+ years3 found this helpful

James Ainsley

Owner · 1-10 employees · Healthcare

United Kingdom

3.0

1 Jul 2025

The tax timeline is the killer feature

It is free because we bank with NatWest, which is hard to argue with. That said, the free tier is tied to keeping the bank account and a growing team will outgrow it and the move is a job.

Pros

It is free because we bank with NatWest, which is hard to argue with.

Cons

The free tier is tied to keeping the bank account.

Ease of use: 4.0
Value for money: 4.0
Customer service: 3.0
Functionality: 4.0

Used for 1-2 years6 found this helpful