Costs come from real supplier bills, not numbers typed into a spreadsheet, and we finally know which jobs make money rather than guessing. You need the Ultimate plan, which is a jump from Grow, but we live with it.
Pros
Costs come from real supplier bills, not numbers typed into a spreadsheet.
Cons
You need the Ultimate plan, which is a jump from Grow.
Ease of use
3.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for 6-12 months6 found this helpful
C
Christopher Bhatti
Director · 1-10 employees · Engineering
United Kingdom
5.0
31 Jul 2026
We know our margins now
We finally know which jobs make money rather than guessing, and time entry is simple enough that the team actually does it. No complaints so far.
Pros
We finally know which jobs make money rather than guessing.
Cons
It is job costing, not project management, there are no Gantt charts.
Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months26 found this helpful
C
Charlotte Mackenzie
Practice manager · 11-50 employees · Hospitality
United Kingdom
4.0
22 Jul 2026
Stopped us losing billable time
Tracked time pulls straight onto the invoice so nothing goes unbilled. Only real gripe is that for utilisation analysis you will want a dedicated tool.
Pros
Tracked time pulls straight onto the invoice so nothing goes unbilled.
Cons
For utilisation analysis you will want a dedicated tool.
Ease of use
4.0
Value for money
3.0
Customer service
5.0
Functionality
4.0
Used for 6-12 months37 found this helpful
R
Rachel Mackenzie
Operations manager · 51-200 employees · Construction
United Kingdom
4.0
21 Jul 2026
Good costing, not planning
We finally know which jobs make money rather than guessing, and it closed the gap on unbilled hours within the first quarter. It is job costing, not project management, there are no Gantt charts, but we live with it.
Pros
We finally know which jobs make money rather than guessing.
Cons
It is job costing, not project management, there are no Gantt charts.
Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 2+ years16 found this helpful
K
Katie Dunmore
Practice manager · 1-10 employees · Legal services
United Kingdom
4.0
15 Jul 2026
Good costing, not planning
Costs come from real supplier bills, not numbers typed into a spreadsheet, and we finally know which jobs make money rather than guessing. You need the Ultimate plan, which is a jump from Grow, but we live with it.
Pros
Costs come from real supplier bills, not numbers typed into a spreadsheet.
Cons
You need the Ultimate plan, which is a jump from Grow.
Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for Less than 6 months31 found this helpful
L
Laura Cavendish
Bookkeeper · 1-10 employees · Recruitment
United Kingdom
2.0
13 Jul 2026
Job costing done simply
For utilisation analysis you will want a dedicated tool, and it is job costing, not project management, there are no Gantt charts. Tracked time pulls straight onto the invoice so nothing goes unbilled, which is about the only positive.
Pros
Tracked time pulls straight onto the invoice so nothing goes unbilled.
Cons
For utilisation analysis you will want a dedicated tool.
Ease of use
2.0
Value for money
3.0
Customer service
2.0
Functionality
3.0
Used for 1-2 years30 found this helpful
J
James Devlin
Sole trader · 11-50 employees · Food and beverage
LinkedIn verifiedUnited Kingdom
5.0
12 Jul 2026
Worth the Ultimate upgrade for us
Time entry is simple enough that the team actually does it, and we finally know which jobs make money rather than guessing. No complaints so far.
Pros
Time entry is simple enough that the team actually does it.
Cons
It is job costing, not project management, there are no Gantt charts.
Time entry is simple enough that the team actually does it. It closed the gap on unbilled hours within the first quarter.
Pros
Time entry is simple enough that the team actually does it.
Cons
Reporting is limited to what Xero gives you.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 6-12 months7 found this helpful
S
Stephen Colquhoun
HR manager · 51-200 employees · Marketing and advertising
United Kingdom
3.0
11 Jul 2026
Stopped us losing billable time
Time entry is simple enough that the team actually does it. That said, no resource planning if you need to schedule the work as well and reporting is limited to what Xero gives you.
Pros
Time entry is simple enough that the team actually does it.
Cons
No resource planning if you need to schedule the work as well.
Ease of use
2.0
Value for money
3.0
Customer service
3.0
Functionality
4.0
Used for Less than 6 months5 found this helpful
A
Amy Colquhoun
Practice manager · 11-50 employees · Engineering
United Kingdom
4.0
11 Jul 2026
Stopped us losing billable time
Tracked time pulls straight onto the invoice so nothing goes unbilled, and time entry is simple enough that the team actually does it. It is job costing, not project management, there are no Gantt charts, but we live with it.
Pros
Tracked time pulls straight onto the invoice so nothing goes unbilled.
Cons
It is job costing, not project management, there are no Gantt charts.
