SAP Business One

Verified listing

SAP's ERP for small and mid sized businesses, delivered through partners on quote

4.0Based on 227 reviews

Visit website

Ratings by dimension

Ease of use4.0
Value3.9
Support4.0
Features3.9

Rating distribution

5 stars
93
4 stars
78
3 stars
32
2 stars
14
1 star
10

Filter reviews

Country

Industry

Company size

How long used

Sort by

Verified reviews for SAP Business One

227 reviews matching your filters

Emma Nasir

Practice manager · 1-10 employees · Education

LinkedIn verifiedUnited Kingdom

4.0

22 Sep 2025

Proven, if not pretty

Stock, production and finance work together properly, and our partner knew our sector and the industry version fit well. Outcomes vary by implementer, so choose the partner carefully, but we live with it.

Pros

Stock, production and finance work together properly.

Cons

Outcomes vary by implementer, so choose the partner carefully.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years31 found this helpful

Olivia Radcliffe

Finance manager · 51-200 employees · Construction

United Kingdom

5.0

22 Sep 2025

Proven, if not pretty

Stock, production and finance work together properly. Our partner knew our sector and the industry version fit well.

Pros

Stock, production and finance work together properly.

Cons

More system than a business that just needs accounting.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months36 found this helpful

Louise Nowak

Owner · 11-50 employees · Wholesale

United Kingdom

3.0

21 Sep 2025

The SAP name reassured us

Mixed. Reliable and structured in the way you expect from SAP, but the interface is functional rather than modern.

Pros

Reliable and structured in the way you expect from SAP.

Cons

The interface is functional rather than modern.

Ease of use: 4.0
Value for money: 3.0
Customer service: 3.0
Functionality: 4.0

Used for 1-2 years10 found this helpful

Adam Corrigan

Founder · 11-50 employees · Marketing and advertising

LinkedIn verifiedUnited Kingdom

4.0

15 Sep 2025

The SAP name reassured us

Our partner knew our sector and the industry version fit well. Only real gripe is that outcomes vary by implementer, so choose the partner carefully.

Pros

Our partner knew our sector and the industry version fit well.

Cons

Outcomes vary by implementer, so choose the partner carefully.

Ease of use: 5.0
Value for money: 4.0
Customer service: 3.0
Functionality: 4.0

Used for 1-2 years10 found this helpful

Ruth Ellery

Payroll manager · 51-200 employees · Logistics and transport

United Kingdom

1.0

8 Sep 2025

Solid integrated ERP

Outcomes vary by implementer, so choose the partner carefully. The interface is functional rather than modern. Looking at alternatives.

Pros

Stock, production and finance work together properly.

Cons

Outcomes vary by implementer, so choose the partner carefully.

Ease of use: 1.0
Value for money: 1.0
Customer service: 1.0
Functionality: 1.0

Used for 1-2 years16 found this helpful

Andrew Pemberton

Payroll manager · 51-200 employees · Retail

United Kingdom

5.0

2 Sep 2025

The SAP name reassured us

Stock, production and finance work together properly. Our partner knew our sector and the industry version fit well.

Pros

Stock, production and finance work together properly.

Cons

Outcomes vary by implementer, so choose the partner carefully.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months15 found this helpful

Priya Bhatti

Sole trader · 1-10 employees · Recruitment

LinkedIn verifiedUnited Kingdom

4.0

1 Sep 2025

Solid integrated ERP

Our partner knew our sector and the industry version fit well. Only real gripe is that outcomes vary by implementer, so choose the partner carefully.

Pros

Our partner knew our sector and the industry version fit well.

Cons

Outcomes vary by implementer, so choose the partner carefully.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for 2+ years23 found this helpful

Sarah Devlin

Practice manager · 1-10 employees · Charity and non-profit

LinkedIn verifiedUnited Kingdom

5.0

31 Aug 2025

Good for a product business

Multi currency and the international foundations are there, and our partner knew our sector and the industry version fit well. No complaints so far.

Pros

Multi currency and the international foundations are there.

Cons

The interface is functional rather than modern.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 1-2 years35 found this helpful

Emma Baptiste

Company secretary · 201-500 employees · Charity and non-profit

United Kingdom

3.0

17 Aug 2025

Good for a product business

Reliable and structured in the way you expect from SAP. That said, more system than a business that just needs accounting and outcomes vary by implementer, so choose the partner carefully.

Pros

Reliable and structured in the way you expect from SAP.

Cons

More system than a business that just needs accounting.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 2.0

Used for 6-12 months39 found this helpful

Freya Osei

Payroll manager · 201-500 employees · Engineering

LinkedIn verifiedUnited Kingdom

4.0

9 Aug 2025

Partner made it fit our sector

Reliable and structured in the way you expect from SAP. Only real gripe is that there is no published price and it is a considered investment.

Pros

Reliable and structured in the way you expect from SAP.

Cons

There is no published price and it is a considered investment.

Ease of use: 5.0
Value for money: 5.0
Customer service: 3.0
Functionality: 5.0

Used for 6-12 months24 found this helpful