SAP Business One

Verified listing

SAP's ERP for small and mid sized businesses, delivered through partners on quote

4.0Based on 227 reviews

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Ratings by dimension

Ease of use4.0
Value3.9
Support4.0
Features3.9

Rating distribution

5 stars
93
4 stars
78
3 stars
32
2 stars
14
1 star
10

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Verified reviews for SAP Business One

227 reviews matching your filters

Thomas Sandhu

Operations manager · 51-200 employees · Education

United Kingdom

2.0

8 Feb 2026

Reliable and structured

There is no published price and it is a considered investment, and outcomes vary by implementer, so choose the partner carefully. The integrated core is solid and the SAP name reassured our board, which is about the only positive.

Pros

The integrated core is solid and the SAP name reassured our board.

Cons

There is no published price and it is a considered investment.

Ease of use: 2.0
Value for money: 2.0
Customer service: 3.0
Functionality: 2.0

Used for 1-2 years22 found this helpful

Megan Patel

Owner · 1-10 employees · IT services

LinkedIn verifiedUnited Kingdom

4.0

31 Jan 2026

Reliable and structured

The integrated core is solid and the SAP name reassured our board, and reliable and structured in the way you expect from SAP. Outcomes vary by implementer, so choose the partner carefully, but we live with it.

Pros

The integrated core is solid and the SAP name reassured our board.

Cons

Outcomes vary by implementer, so choose the partner carefully.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years29 found this helpful

Gareth Ashworth

Financial controller · 51-200 employees · Manufacturing

United Kingdom

4.0

29 Jan 2026

Solid integrated ERP

The integrated core is solid and the SAP name reassured our board. Only real gripe is that the interface is functional rather than modern.

Pros

The integrated core is solid and the SAP name reassured our board.

Cons

The interface is functional rather than modern.

Ease of use: 4.0
Value for money: 4.0
Customer service: 3.0
Functionality: 3.0

Used for Less than 6 months35 found this helpful

Nicola Rhodes

Director · 11-50 employees · Healthcare

LinkedIn verifiedUnited Kingdom

5.0

17 Jan 2026

Reliable and structured

Reliable and structured in the way you expect from SAP, and multi currency and the international foundations are there. No complaints so far.

Pros

Reliable and structured in the way you expect from SAP.

Cons

The interface is functional rather than modern.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years34 found this helpful

Peter Sandhu

Management accountant · 201-500 employees · IT services

United Kingdom

3.0

17 Jan 2026

Partner made it fit our sector

Mixed. The integrated core is solid and the SAP name reassured our board, but outcomes vary by implementer, so choose the partner carefully.

Pros

The integrated core is solid and the SAP name reassured our board.

Cons

Outcomes vary by implementer, so choose the partner carefully.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 2.0

Used for 2+ years29 found this helpful

Michael Middleton

Founder · 11-50 employees · Retail

United Kingdom

1.0

7 Jan 2026

Solid integrated ERP

There is no published price and it is a considered investment. Outcomes vary by implementer, so choose the partner carefully. Looking at alternatives.

Pros

The integrated core is solid and the SAP name reassured our board.

Cons

There is no published price and it is a considered investment.

Ease of use: 1.0
Value for money: 1.0
Customer service: 2.0
Functionality: 1.0

Used for 6-12 months3 found this helpful

Claire Ainsley

Founder · 11-50 employees · Education

United Kingdom

4.0

6 Jan 2026

Solid integrated ERP

Reliable and structured in the way you expect from SAP. Only real gripe is that there is no published price and it is a considered investment.

Pros

Reliable and structured in the way you expect from SAP.

Cons

There is no published price and it is a considered investment.

Ease of use: 4.0
Value for money: 5.0
Customer service: 3.0
Functionality: 4.0

Used for 1-2 years29 found this helpful

Owen Thornley

Management accountant · 201-500 employees · Professional services

LinkedIn verifiedUnited Kingdom

4.0

5 Jan 2026

Partner made it fit our sector

Multi currency and the international foundations are there, and the integrated core is solid and the SAP name reassured our board. Outcomes vary by implementer, so choose the partner carefully, but we live with it.

Pros

Multi currency and the international foundations are there.

Cons

Outcomes vary by implementer, so choose the partner carefully.

Ease of use: 4.0
Value for money: 4.0
Customer service: 3.0
Functionality: 3.0

Used for 1-2 years27 found this helpful

Fiona Begum

Owner · 1-10 employees · Construction

United Kingdom

5.0

30 Dec 2025

Good for a product business

Stock, production and finance work together properly. Multi currency and the international foundations are there.

Pros

Stock, production and finance work together properly.

Cons

Outcomes vary by implementer, so choose the partner carefully.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months36 found this helpful

Andrew Kowalski

Group financial controller · 501-1000 employees · Property and lettings

United Kingdom

4.0

26 Dec 2025

Reliable and structured

The integrated core is solid and the SAP name reassured our board, and our partner knew our sector and the industry version fit well. Outcomes vary by implementer, so choose the partner carefully, but we live with it.

Pros

The integrated core is solid and the SAP name reassured our board.

Cons

Outcomes vary by implementer, so choose the partner carefully.

Ease of use: 3.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years2 found this helpful