SAP Business One

Verified listing

SAP's ERP for small and mid sized businesses, delivered through partners on quote

4.0Based on 227 reviews

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Ratings by dimension

Ease of use4.0
Value3.9
Support4.0
Features3.9

Rating distribution

5 stars
93
4 stars
78
3 stars
32
2 stars
14
1 star
10

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Verified reviews for SAP Business One

227 reviews matching your filters

Zoe Ashworth

Owner · 1-10 employees · Hospitality

United Kingdom

3.0

19 Mar 2025

The SAP name reassured us

Reliable and structured in the way you expect from SAP. That said, more system than a business that just needs accounting and the interface is functional rather than modern.

Pros

Reliable and structured in the way you expect from SAP.

Cons

More system than a business that just needs accounting.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 4.0

Used for 6-12 months10 found this helpful

Michael Radcliffe

Owner · 1-10 employees · Legal services

United Kingdom

3.0

16 Mar 2025

The SAP name reassured us

Mixed. Our partner knew our sector and the industry version fit well, but outcomes vary by implementer, so choose the partner carefully.

Pros

Our partner knew our sector and the industry version fit well.

Cons

Outcomes vary by implementer, so choose the partner carefully.

Ease of use: 3.0
Value for money: 3.0
Customer service: 2.0
Functionality: 4.0

Used for 2+ years16 found this helpful

Emma Rhodes

Owner · 1-10 employees · Logistics and transport

United Kingdom

4.0

9 Mar 2025

The SAP name reassured us

Multi currency and the international foundations are there. Only real gripe is that outcomes vary by implementer, so choose the partner carefully.

Pros

Multi currency and the international foundations are there.

Cons

Outcomes vary by implementer, so choose the partner carefully.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months33 found this helpful

Olivia Whitfield

Owner · 1-10 employees · Marketing and advertising

LinkedIn verifiedUnited Kingdom

4.0

4 Mar 2025

Proven, if not pretty

The integrated core is solid and the SAP name reassured our board, and multi currency and the international foundations are there. Outcomes vary by implementer, so choose the partner carefully, but we live with it.

Pros

The integrated core is solid and the SAP name reassured our board.

Cons

Outcomes vary by implementer, so choose the partner carefully.

Ease of use: 4.0
Value for money: 3.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months35 found this helpful

Hannah Halliwell

Director · 1-10 employees · Education

LinkedIn verifiedUnited Kingdom

2.0

3 Mar 2025

Partner made it fit our sector

There is no published price and it is a considered investment, and more system than a business that just needs accounting. Reliable and structured in the way you expect from SAP, which is about the only positive.

Pros

Reliable and structured in the way you expect from SAP.

Cons

There is no published price and it is a considered investment.

Ease of use: 2.0
Value for money: 2.0
Customer service: 2.0
Functionality: 3.0

Used for 2+ years18 found this helpful

Neil Mackenzie

Office manager · 1-10 employees · Legal services

United Kingdom

3.0

2 Mar 2025

Good for a product business

Reliable and structured in the way you expect from SAP. That said, more system than a business that just needs accounting and there is no published price and it is a considered investment.

Pros

Reliable and structured in the way you expect from SAP.

Cons

More system than a business that just needs accounting.

Ease of use: 4.0
Value for money: 3.0
Customer service: 2.0
Functionality: 4.0

Used for 2+ years38 found this helpful

Simon Ainsley

Bookkeeper · 11-50 employees · Healthcare

United Kingdom

4.0

27 Feb 2025

Partner made it fit our sector

Reliable and structured in the way you expect from SAP. Only real gripe is that the interface is functional rather than modern.

Pros

Reliable and structured in the way you expect from SAP.

Cons

The interface is functional rather than modern.

Ease of use: 3.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years9 found this helpful

Amy Stroud

Finance manager · 51-200 employees · Fitness and leisure

United Kingdom

5.0

25 Feb 2025

Partner made it fit our sector

Stock, production and finance work together properly, and our partner knew our sector and the industry version fit well. No complaints so far.

Pros

Stock, production and finance work together properly.

Cons

More system than a business that just needs accounting.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years30 found this helpful

Aisha Colquhoun

Company secretary · 51-200 employees · Property and lettings

United Kingdom

4.0

21 Feb 2025

The SAP name reassured us

Reliable and structured in the way you expect from SAP, and multi currency and the international foundations are there. Outcomes vary by implementer, so choose the partner carefully, but we live with it.

Pros

Reliable and structured in the way you expect from SAP.

Cons

Outcomes vary by implementer, so choose the partner carefully.

Ease of use: 3.0
Value for money: 3.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months7 found this helpful

Neil Hargreaves

Finance manager · 201-500 employees · Property and lettings

United Kingdom

5.0

18 Feb 2025

Solid integrated ERP

Multi currency and the international foundations are there. Our partner knew our sector and the industry version fit well.

Pros

Multi currency and the international foundations are there.

Cons

There is no published price and it is a considered investment.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years36 found this helpful