Sage X3

Verified listing

Sage's enterprise ERP for complex manufacturing and distribution businesses

4.0Based on 288 reviews

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Ratings by dimension

Ease of use3.9
Value3.9
Support3.9
Features3.9

Rating distribution

5 stars
121
4 stars
90
3 stars
46
2 stars
26
1 star
5

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Verified reviews for Sage X3

288 reviews matching your filters

Gareth Ainsley

Director · 11-50 employees · Wholesale

United Kingdom

5.0

26 Jul 2024

Right tool for regulated manufacturing

Quality control is built in rather than bolted on, and batch traceability is a regulatory requirement for us and it handles it. No complaints so far.

Pros

Quality control is built in rather than bolted on.

Cons

The interface is dense and new staff need structured training.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months28 found this helpful

Peter Bhatti

Group financial controller · 1000+ employees · Retail

United Kingdom

5.0

23 Jul 2024

Traceability was non negotiable

Quality control is built in rather than bolted on. Capacity planning across two sites finally works.

Pros

Quality control is built in rather than bolted on.

Cons

The implementation ran to fourteen months.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years19 found this helpful

Katie Kowalski

Financial controller · 201-500 employees · Wholesale

United Kingdom

4.0

22 Jul 2024

Traceability was non negotiable

It copes with our order volume where the last system slowed to a crawl. Only real gripe is that the implementation ran to fourteen months.

Pros

It copes with our order volume where the last system slowed to a crawl.

Cons

The implementation ran to fourteen months.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 2+ years22 found this helpful

Kevin Mackenzie

Sole trader · 1-10 employees · Logistics and transport

United Kingdom

4.0

22 Jul 2024

Right tool for regulated manufacturing

It copes with our order volume where the last system slowed to a crawl. Only real gripe is that not something you buy without a full selection process.

Pros

It copes with our order volume where the last system slowed to a crawl.

Cons

Not something you buy without a full selection process.

Ease of use: 3.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 2+ years6 found this helpful

Freya Middleton

Payroll manager · 51-200 employees · Professional services

United Kingdom

5.0

20 Jul 2024

Multi country in one instance

Quality control is built in rather than bolted on. Batch traceability is a regulatory requirement for us and it handles it.

Pros

Quality control is built in rather than bolted on.

Cons

Not something you buy without a full selection process.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months12 found this helpful

Bethany Bhatti

Practice manager · 1-10 employees · Construction

United Kingdom

5.0

18 Jul 2024

Right tool for regulated manufacturing

Capacity planning across two sites finally works, and batch traceability is a regulatory requirement for us and it handles it. No complaints so far.

Pros

Capacity planning across two sites finally works.

Cons

The interface is dense and new staff need structured training.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 1-2 years37 found this helpful

James Bhatti

Owner · 11-50 employees · Accounting

LinkedIn verifiedUnited Kingdom

4.0

13 Jul 2024

Handles our volume properly

Capacity planning across two sites finally works, and batch traceability is a regulatory requirement for us and it handles it. Not something you buy without a full selection process, but we live with it.

Pros

Capacity planning across two sites finally works.

Cons

Not something you buy without a full selection process.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 4.0

Used for 1-2 years31 found this helpful

Peter Whitfield

HR manager · 201-500 employees · Hospitality

United Kingdom

5.0

5 Jul 2024

Multi country in one instance

It copes with our order volume where the last system slowed to a crawl, and multi legislation in one instance across three countries. No complaints so far.

Pros

It copes with our order volume where the last system slowed to a crawl.

Cons

Not something you buy without a full selection process.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 6-12 months

Ruth Halliwell

Director · 1-10 employees · Legal services

United Kingdom

5.0

4 Jul 2024

Serious ERP, serious project

Batch traceability is a regulatory requirement for us and it handles it. Quality control is built in rather than bolted on.

Pros

Batch traceability is a regulatory requirement for us and it handles it.

Cons

The interface is dense and new staff need structured training.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years21 found this helpful

Bethany Devlin

Practice manager · 11-50 employees · Accounting

United Kingdom

4.0

3 Jul 2024

Serious ERP, serious project

Quality control is built in rather than bolted on, and it copes with our order volume where the last system slowed to a crawl. The UK partner pool is small so your options are limited, but we live with it.

Pros

Quality control is built in rather than bolted on.

Cons

The UK partner pool is small so your options are limited.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 2+ years17 found this helpful