Office manager · 11-50 employees · Food and beverage
United Kingdom
2.0
2 Jul 2026
Reliable through every April change
It expects you to know payroll, it will not hold your hand, and P11D is a separate product and a separate cost. We run 240 people on the unlimited band and it does not blink, which is about the only positive.
Pros
We run 240 people on the unlimited band and it does not blink.
Cons
It expects you to know payroll, it will not hold your hand.
Ease of use
3.0
Value for money
2.0
Customer service
3.0
Functionality
2.0
Used for 1-2 years14 found this helpful
K
Kevin Marsden
Director · 1-10 employees · Property and lettings
United Kingdom
4.0
1 Jul 2026
Handles our 200 plus payroll
Auto enrolment assessment and postponement are handled properly. Only real gripe is that still desktop at heart and remote working is clunky.
Pros
Auto enrolment assessment and postponement are handled properly.
Cons
Still desktop at heart and remote working is clunky.
Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months10 found this helpful
S
Sarah Marsden
Founder · 1-10 employees · Accounting
United Kingdom
4.0
30 Jun 2026
Built for someone who knows payroll
Rolling back a pay run and correcting a prior period actually works. Only real gripe is that it expects you to know payroll, it will not hold your hand.
Pros
Rolling back a pay run and correcting a prior period actually works.
Cons
It expects you to know payroll, it will not hold your hand.
Ease of use
3.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for Less than 6 months14 found this helpful
C
Charlotte Mackenzie
Bookkeeper · 11-50 employees · Construction
United Kingdom
5.0
30 Jun 2026
Reliable through every April change
The reporting is detailed enough that our auditors stopped asking questions, and rolling back a pay run and correcting a prior period actually works. No complaints so far.
Pros
The reporting is detailed enough that our auditors stopped asking questions.
Cons
The jump from the 25 band to the 50 band is close to double.
Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 2+ years15 found this helpful
C
Christopher Vaughan
Payroll manager · 51-200 employees · Construction
LinkedIn verifiedUnited Kingdom
5.0
30 Jun 2026
Reliable through every April change
Rolling back a pay run and correcting a prior period actually works. Statutory payments calculate correctly every April without fail.
Pros
Rolling back a pay run and correcting a prior period actually works.
Cons
Still desktop at heart and remote working is clunky.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months12 found this helpful
N
Nicola Vaughan
Practice manager · 11-50 employees · Fitness and leisure
United Kingdom
5.0
26 Jun 2026
Corrections actually work properly
Rolling back a pay run and correcting a prior period actually works. Auto enrolment assessment and postponement are handled properly.
Pros
Rolling back a pay run and correcting a prior period actually works.
Cons
P11D is a separate product and a separate cost.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years9 found this helpful
K
Kevin Fairbanks
Payroll manager · 201-500 employees · Education
United Kingdom
4.0
15 Jun 2026
Handles our 200 plus payroll
We run 240 people on the unlimited band and it does not blink, and attachment of earnings orders are supported without a workaround. The year end process is more manual than it needs to be, but we live with it.
Pros
We run 240 people on the unlimited band and it does not blink.
Cons
The year end process is more manual than it needs to be.
Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 1-2 years34 found this helpful
R
Rachel Devlin
Finance manager · 51-200 employees · Education
United Kingdom
1.0
13 Jun 2026
Built for someone who knows payroll
Still desktop at heart and remote working is clunky. The year end process is more manual than it needs to be. Looking at alternatives.
Pros
Rolling back a pay run and correcting a prior period actually works.
Cons
Still desktop at heart and remote working is clunky.
Ease of use
1.0
Value for money
2.0
Customer service
1.0
Functionality
1.0
Used for 1-2 years16 found this helpful
F
Freya Trelawny
Management accountant · 201-500 employees · IT services
United Kingdom
4.0
7 Jun 2026
Handles our 200 plus payroll
Attachment of earnings orders are supported without a workaround, and rolling back a pay run and correcting a prior period actually works. Still desktop at heart and remote working is clunky, but we live with it.
Pros
Attachment of earnings orders are supported without a workaround.
Cons
Still desktop at heart and remote working is clunky.
Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months25 found this helpful
A
Adam Hargreaves
Head of payroll · 501-1000 employees · IT services
United Kingdom
4.0
7 Jun 2026
Corrections actually work properly
Auto enrolment assessment and postponement are handled properly, and the reporting is detailed enough that our auditors stopped asking questions. The jump from the 25 band to the 50 band is close to double, but we live with it.
Pros
Auto enrolment assessment and postponement are handled properly.
Cons
The jump from the 25 band to the 50 band is close to double.