Office manager · 11-50 employees · Marketing and advertising
United Kingdom
4.0
25 May 2026
Good software, aggressive pricing
VAT returns submit to HMRC without a single error in two years, and the app marketplace meant our booking system connected without a developer. The 90 percent off deal hides a renewal that stung the following year, but we live with it.
Pros
VAT returns submit to HMRC without a single error in two years.
Cons
The 90 percent off deal hides a renewal that stung the following year.
Ease of use
4.0
Value for money
3.0
Customer service
4.0
Functionality
3.0
Used for 6-12 months37 found this helpful
G
Gareth Ashworth
Founder · 1-10 employees · Accounting
United Kingdom
5.0
18 May 2026
Good software, aggressive pricing
The mobile app lets me raise an invoice from a client site, and support was on the phone in minutes rather than a ticket queue. No complaints so far.
Pros
The mobile app lets me raise an invoice from a client site.
Cons
Custom reporting only really opens up on Advanced, which is a big jump.
Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years29 found this helpful
C
Christopher Cavendish
Sole trader · 1-10 employees · Recruitment
United Kingdom
3.0
16 May 2026
Project profitability sold it to us
Mixed. CIS is handled from the entry tier, which the last package charged extra for, but the pricing tiers shift often and it is hard to budget a year ahead.
Pros
CIS is handled from the entry tier, which the last package charged extra for.
Cons
The pricing tiers shift often and it is hard to budget a year ahead.
Ease of use
3.0
Value for money
4.0
Customer service
2.0
Functionality
3.0
Used for 2+ years37 found this helpful
C
Claire Iqbal
Office manager · 1-10 employees · IT services
United Kingdom
4.0
15 May 2026
Reliable, if you read the small print
The app marketplace meant our booking system connected without a developer, and the mobile app lets me raise an invoice from a client site. Custom reporting only really opens up on Advanced, which is a big jump, but we live with it.
Pros
The app marketplace meant our booking system connected without a developer.
Cons
Custom reporting only really opens up on Advanced, which is a big jump.
Ease of use
4.0
Value for money
3.0
Customer service
5.0
Functionality
4.0
Used for Less than 6 months25 found this helpful
C
Craig Kowalski
HR manager · 51-200 employees · Retail
United Kingdom
5.0
12 May 2026
Watch the renewal price
Support was on the phone in minutes rather than a ticket queue, and VAT returns submit to HMRC without a single error in two years. No complaints so far.
Pros
Support was on the phone in minutes rather than a ticket queue.
Cons
The pricing tiers shift often and it is hard to budget a year ahead.
CIS is handled from the entry tier, which the last package charged extra for. Moving from Sage took an afternoon and the import brought everything across.
Pros
CIS is handled from the entry tier, which the last package charged extra for.
Cons
You notice the American roots in some of the wording.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months23 found this helpful
M
Martin Adeyemi
Owner · 1-10 employees · Logistics and transport
United Kingdom
5.0
9 May 2026
Reliable, if you read the small print
The mobile app lets me raise an invoice from a client site, and project profitability on Plus tells us which jobs actually make money. No complaints so far.
Pros
The mobile app lets me raise an invoice from a client site.
Cons
The pricing tiers shift often and it is hard to budget a year ahead.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 6-12 months30 found this helpful
K
Katie Devlin
Management accountant · 51-200 employees · Professional services
United Kingdom
4.0
7 May 2026
Strong for VAT and CIS
CIS is handled from the entry tier, which the last package charged extra for. Only real gripe is that you notice the American roots in some of the wording.
Pros
CIS is handled from the entry tier, which the last package charged extra for.
Cons
You notice the American roots in some of the wording.
Ease of use
4.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for 2+ years37 found this helpful
A
Alan Quinn
Sole trader · 11-50 employees · Fitness and leisure
United Kingdom
4.0
6 May 2026
Project profitability sold it to us
Moving from Sage took an afternoon and the import brought everything across, and the bank feed categorises so well that Monday mornings are no longer a chore. Payroll is a separate add on, so the real monthly cost is higher than it looks, but we live with it.
Pros
Moving from Sage took an afternoon and the import brought everything across.
Cons
Payroll is a separate add on, so the real monthly cost is higher than it looks.
Ease of use
4.0
Value for money
3.0
Customer service
5.0
Functionality
4.0
Used for 1-2 years20 found this helpful
C
Claire Sandhu
Management accountant · 51-200 employees · Professional services
United Kingdom
5.0
6 May 2026
Bank feed is the reason we switched
The mobile app lets me raise an invoice from a client site, and VAT returns submit to HMRC without a single error in two years. No complaints so far.
Pros
The mobile app lets me raise an invoice from a client site.
Cons
The 90 percent off deal hides a renewal that stung the following year.
