Odoo

Verified listing

A modular open source ERP where you switch on only the apps you need

4.1Based on 218 reviews

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Ratings by dimension

Ease of use4.0
Value4.1
Support4.1
Features4.0

Rating distribution

5 stars
95
4 stars
78
3 stars
27
2 stars
8
1 star
10

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Verified reviews for Odoo

218 reviews matching your filters

Aisha Sandhu

HR director · 1000+ employees · Property and lettings

United Kingdom

3.0

7 Dec 2025

Cheaper than the big ERPs

Mixed. Switching on only the apps we need suited our budget perfectly, but the promotional price and the renewal price are different.

Pros

Switching on only the apps we need suited our budget perfectly.

Cons

The promotional price and the renewal price are different.

Ease of use: 3.0
Value for money: 4.0
Customer service: 3.0
Functionality: 3.0

Used for Less than 6 months32 found this helpful

Sarah Marsden

HR manager · 51-200 employees · Fitness and leisure

United Kingdom

5.0

7 Dec 2025

Great value, needs a good partner

We added inventory and manufacturing as we grew, one at a time. Being open source, our partner customised it to fit us.

Pros

We added inventory and manufacturing as we grew, one at a time.

Cons

The flexibility means getting it right takes real setup effort.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for Less than 6 months35 found this helpful

Eleanor Halliwell

Bookkeeper · 1-10 employees · Fitness and leisure

United Kingdom

4.0

28 Nov 2025

Modular and flexible

The one app free tier let us start at no cost. Only real gripe is that quality varies across the many apps and community modules.

Pros

The one app free tier let us start at no cost.

Cons

Quality varies across the many apps and community modules.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months16 found this helpful

Katie Ashworth

Office manager · 11-50 employees · Veterinary

United Kingdom

5.0

17 Nov 2025

Grew app by app with us

We added inventory and manufacturing as we grew, one at a time, and far cheaper than NetSuite or SAP for a broad platform. No complaints so far.

Pros

We added inventory and manufacturing as we grew, one at a time.

Cons

A poorly configured Odoo is as painful as any bad ERP.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months38 found this helpful

Peter Fairbanks

Operations manager · 201-500 employees · Healthcare

United Kingdom

4.0

17 Nov 2025

Grew app by app with us

We added inventory and manufacturing as we grew, one at a time. Only real gripe is that a poorly configured Odoo is as painful as any bad ERP.

Pros

We added inventory and manufacturing as we grew, one at a time.

Cons

A poorly configured Odoo is as painful as any bad ERP.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months19 found this helpful

Adam Dunmore

Bookkeeper · 1-10 employees · Hospitality

United Kingdom

5.0

9 Nov 2025

Free app got us started

Far cheaper than NetSuite or SAP for a broad platform, and being open source, our partner customised it to fit us. No complaints so far.

Pros

Far cheaper than NetSuite or SAP for a broad platform.

Cons

The promotional price and the renewal price are different.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 6-12 months4 found this helpful

David Stroud

Director · 1-10 employees · Construction

United Kingdom

5.0

6 Nov 2025

Free app got us started

We added inventory and manufacturing as we grew, one at a time. Far cheaper than NetSuite or SAP for a broad platform.

Pros

We added inventory and manufacturing as we grew, one at a time.

Cons

The promotional price and the renewal price are different.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 2+ years2 found this helpful

Daniel Ferreira

HR manager · 51-200 employees · Healthcare

United Kingdom

4.0

28 Oct 2025

Switch on what you need

Being open source, our partner customised it to fit us, and far cheaper than NetSuite or SAP for a broad platform. The flexibility means getting it right takes real setup effort, but we live with it.

Pros

Being open source, our partner customised it to fit us.

Cons

The flexibility means getting it right takes real setup effort.

Ease of use: 4.0
Value for money: 3.0
Customer service: 5.0
Functionality: 3.0

Used for 1-2 years32 found this helpful

Alan Marsden

Practice manager · 11-50 employees · Food and beverage

United Kingdom

4.0

16 Oct 2025

Switch on what you need

Being open source, our partner customised it to fit us. Only real gripe is that a poorly configured Odoo is as painful as any bad ERP.

Pros

Being open source, our partner customised it to fit us.

Cons

A poorly configured Odoo is as painful as any bad ERP.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 2+ years8 found this helpful

Robert Ellery

Management accountant · 51-200 employees · Food and beverage

United Kingdom

3.0

12 Oct 2025

Modular and flexible

Mixed. Switching on only the apps we need suited our budget perfectly, but the flexibility means getting it right takes real setup effort.

Pros

Switching on only the apps we need suited our budget perfectly.

Cons

The flexibility means getting it right takes real setup effort.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 3.0

Used for 6-12 months11 found this helpful