Odoo

Verified listing

A modular open source ERP where you switch on only the apps you need

4.1Based on 218 reviews

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Ratings by dimension

Ease of use4.0
Value4.1
Support4.1
Features4.0

Rating distribution

5 stars
95
4 stars
78
3 stars
27
2 stars
8
1 star
10

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Verified reviews for Odoo

218 reviews matching your filters

Jodie Fairbanks

Bookkeeper · 11-50 employees · Recruitment

LinkedIn verifiedUnited Kingdom

4.0

1 Dec 2024

Switch on what you need

Being open source, our partner customised it to fit us, and far cheaper than NetSuite or SAP for a broad platform. Quality varies across the many apps and community modules, but we live with it.

Pros

Being open source, our partner customised it to fit us.

Cons

Quality varies across the many apps and community modules.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months6 found this helpful

Paul Cavendish

Systems accountant · 501-1000 employees · Veterinary

United Kingdom

5.0

27 Nov 2024

Free app got us started

Being open source, our partner customised it to fit us, and far cheaper than NetSuite or SAP for a broad platform. No complaints so far.

Pros

Being open source, our partner customised it to fit us.

Cons

A poorly configured Odoo is as painful as any bad ERP.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years7 found this helpful

Ian Osei

Founder · 11-50 employees · Logistics and transport

LinkedIn verifiedUnited Kingdom

4.0

26 Nov 2024

Cheaper than the big ERPs

Switching on only the apps we need suited our budget perfectly, and we added inventory and manufacturing as we grew, one at a time. Quality varies across the many apps and community modules, but we live with it.

Pros

Switching on only the apps we need suited our budget perfectly.

Cons

Quality varies across the many apps and community modules.

Ease of use: 5.0
Value for money: 3.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years2 found this helpful

Freya Devlin

Practice manager · 1-10 employees · Manufacturing

United Kingdom

3.0

26 Nov 2024

Grew app by app with us

Mixed. The one app free tier let us start at no cost, but the flexibility means getting it right takes real setup effort.

Pros

The one app free tier let us start at no cost.

Cons

The flexibility means getting it right takes real setup effort.

Ease of use: 3.0
Value for money: 2.0
Customer service: 3.0
Functionality: 3.0

Used for 2+ years8 found this helpful

Robert Stroud

Bookkeeper · 1-10 employees · Hospitality

United Kingdom

1.0

24 Nov 2024

Cheaper than the big ERPs

A poorly configured Odoo is as painful as any bad ERP. The promotional price and the renewal price are different. Looking at alternatives.

Pros

The one app free tier let us start at no cost.

Cons

A poorly configured Odoo is as painful as any bad ERP.

Ease of use: 1.0
Value for money: 1.0
Customer service: 1.0
Functionality: 1.0

Used for 2+ years3 found this helpful

Thomas Corrigan

Finance manager · 51-200 employees · Logistics and transport

United Kingdom

4.0

6 Nov 2024

Great value, needs a good partner

Switching on only the apps we need suited our budget perfectly, and we added inventory and manufacturing as we grew, one at a time. The promotional price and the renewal price are different, but we live with it.

Pros

Switching on only the apps we need suited our budget perfectly.

Cons

The promotional price and the renewal price are different.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years11 found this helpful

Priya Osei

Founder · 1-10 employees · Hospitality

LinkedIn verifiedUnited Kingdom

5.0

5 Nov 2024

Great value, needs a good partner

We added inventory and manufacturing as we grew, one at a time. Switching on only the apps we need suited our budget perfectly.

Pros

We added inventory and manufacturing as we grew, one at a time.

Cons

Quality varies across the many apps and community modules.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years7 found this helpful

Katie Quinn

Director · 1-10 employees · Hospitality

United Kingdom

2.0

31 Oct 2024

Modular and flexible

The promotional price and the renewal price are different, and quality varies across the many apps and community modules. The one app free tier let us start at no cost, which is about the only positive.

Pros

The one app free tier let us start at no cost.

Cons

The promotional price and the renewal price are different.

Ease of use: 2.0
Value for money: 2.0
Customer service: 2.0
Functionality: 2.0

Used for Less than 6 months26 found this helpful

Claire Kaur

Bookkeeper · 1-10 employees · Education

LinkedIn verifiedUnited Kingdom

4.0

27 Oct 2024

Free app got us started

We added inventory and manufacturing as we grew, one at a time. Only real gripe is that a poorly configured Odoo is as painful as any bad ERP.

Pros

We added inventory and manufacturing as we grew, one at a time.

Cons

A poorly configured Odoo is as painful as any bad ERP.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months31 found this helpful

David Kowalski

Bookkeeper · 11-50 employees · Manufacturing

United Kingdom

5.0

26 Oct 2024

Free app got us started

Switching on only the apps we need suited our budget perfectly. Being open source, our partner customised it to fit us.

Pros

Switching on only the apps we need suited our budget perfectly.

Cons

The flexibility means getting it right takes real setup effort.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 6-12 months12 found this helpful