FreeAgent

Verified listing

Built for UK contractors and freelancers, and free with a NatWest, RBS or Mettle account

4.1Based on 297 reviews

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Ratings by dimension

Ease of use4.0
Value4.0
Support4.0
Features4.0

Rating distribution

5 stars
126
4 stars
96
3 stars
49
2 stars
20
1 star
6

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Verified reviews for FreeAgent

297 reviews matching your filters

James Ellery

Bookkeeper · 11-50 employees · Manufacturing

United Kingdom

2.0

30 Jan 2026

Perfect for a one person company

It does not scale, there is no real stock control, and reporting depth is limited beyond the essentials. The Self Assessment figures for a director come out ready to file, which is about the only positive.

Pros

The Self Assessment figures for a director come out ready to file.

Cons

It does not scale, there is no real stock control.

Ease of use: 3.0
Value for money: 2.0
Customer service: 2.0
Functionality: 2.0

Used for Less than 6 months27 found this helpful

James Bhatti

Director · 1-10 employees · Accounting

LinkedIn verifiedUnited Kingdom

3.0

20 Jan 2026

Free with our bank, brilliant

It is free because we bank with NatWest, which is hard to argue with. That said, a growing team will outgrow it and the move is a job and reporting depth is limited beyond the essentials.

Pros

It is free because we bank with NatWest, which is hard to argue with.

Cons

A growing team will outgrow it and the move is a job.

Ease of use: 3.0
Value for money: 3.0
Customer service: 4.0
Functionality: 3.0

Used for 6-12 months38 found this helpful

Paul Rhodes

HR manager · 51-200 employees · Engineering

United Kingdom

5.0

18 Jan 2026

Corporation Tax without the shock

The Self Assessment figures for a director come out ready to file. It is free because we bank with NatWest, which is hard to argue with.

Pros

The Self Assessment figures for a director come out ready to file.

Cons

Reporting depth is limited beyond the essentials.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months24 found this helpful

Gareth Holloway

Practice manager · 1-10 employees · Marketing and advertising

United Kingdom

3.0

18 Jan 2026

Made for contractors

Mixed. Dividend documentation is handled without a separate template, but it does not scale, there is no real stock control.

Pros

Dividend documentation is handled without a separate template.

Cons

It does not scale, there is no real stock control.

Ease of use: 3.0
Value for money: 2.0
Customer service: 4.0
Functionality: 2.0

Used for 2+ years39 found this helpful

Alan Osei

Bookkeeper · 1-10 employees · Veterinary

United Kingdom

3.0

13 Jan 2026

Ideal until you grow

Built for a one person limited company in a way the big names are not. That said, reporting depth is limited beyond the essentials and the app ecosystem is much smaller than Xero.

Pros

Built for a one person limited company in a way the big names are not.

Cons

Reporting depth is limited beyond the essentials.

Ease of use: 3.0
Value for money: 2.0
Customer service: 3.0
Functionality: 3.0

Used for 2+ years22 found this helpful

Priya Ferreira

Management accountant · 201-500 employees · Construction

United Kingdom

4.0

13 Jan 2026

Ideal until you grow

The tax timeline shows what is owed and when, so nothing surprises me. Only real gripe is that a growing team will outgrow it and the move is a job.

Pros

The tax timeline shows what is owed and when, so nothing surprises me.

Cons

A growing team will outgrow it and the move is a job.

Ease of use: 4.0
Value for money: 4.0
Customer service: 3.0
Functionality: 4.0

Used for 1-2 years1 found this helpful

Megan Corrigan

Bookkeeper · 1-10 employees · Food and beverage

United Kingdom

3.0

7 Jan 2026

The tax timeline is the killer feature

Mixed. The tax timeline shows what is owed and when, so nothing surprises me, but the free tier is tied to keeping the bank account.

Pros

The tax timeline shows what is owed and when, so nothing surprises me.

Cons

The free tier is tied to keeping the bank account.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 4.0

Used for Less than 6 months4 found this helpful

Katie Okonkwo

Founder · 1-10 employees · Property and lettings

LinkedIn verifiedUnited Kingdom

3.0

30 Dec 2025

Free with our bank, brilliant

Mixed. The tax timeline shows what is owed and when, so nothing surprises me, but the free tier is tied to keeping the bank account.

Pros

The tax timeline shows what is owed and when, so nothing surprises me.

Cons

The free tier is tied to keeping the bank account.

Ease of use: 4.0
Value for money: 3.0
Customer service: 3.0
Functionality: 3.0

Used for 1-2 years34 found this helpful

Richard Baptiste

Founder · 1-10 employees · Hospitality

LinkedIn verifiedUnited Kingdom

1.0

25 Dec 2025

Perfect for a one person company

A growing team will outgrow it and the move is a job. It does not scale, there is no real stock control. Looking at alternatives.

Pros

It is free because we bank with NatWest, which is hard to argue with.

Cons

A growing team will outgrow it and the move is a job.

Ease of use: 2.0
Value for money: 1.0
Customer service: 1.0
Functionality: 2.0

Used for Less than 6 months22 found this helpful

Priya Patel

Operations manager · 51-200 employees · Wholesale

United Kingdom

4.0

23 Dec 2025

Perfect for a one person company

Corporation Tax tracks as I go rather than as a year end shock. Only real gripe is that the free tier is tied to keeping the bank account.

Pros

Corporation Tax tracks as I go rather than as a year end shock.

Cons

The free tier is tied to keeping the bank account.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 2+ years38 found this helpful