Epicor Kinetic

Verified listing

A manufacturing focused ERP for UK makers and distributors, sold on quote

4.0Based on 227 reviews

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Ratings by dimension

Ease of use3.9
Value3.9
Support3.8
Features3.9

Rating distribution

5 stars
91
4 stars
77
3 stars
29
2 stars
19
1 star
11

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Verified reviews for Epicor Kinetic

227 reviews matching your filters

Priya Colquhoun

Company secretary · 51-200 employees · Hospitality

United Kingdom

2.0

15 Apr 2025

Right for a real manufacturer

It is a serious ERP with a serious implementation, and the interface is built for trained operators, not casual use. Cloud or on premise mattered for our data requirements, which is about the only positive.

Pros

Cloud or on premise mattered for our data requirements.

Cons

It is a serious ERP with a serious implementation.

Ease of use: 2.0
Value for money: 2.0
Customer service: 2.0
Functionality: 2.0

Used for 6-12 months26 found this helpful

Megan Lockhart

Office manager · 1-10 employees · Property and lettings

United Kingdom

4.0

10 Apr 2025

Right for a real manufacturer

Cloud or on premise mattered for our data requirements, and warehouse and demand planning suit how much stock we move. More than a business without real manufacturing needs, but we live with it.

Pros

Cloud or on premise mattered for our data requirements.

Cons

More than a business without real manufacturing needs.

Ease of use: 4.0
Value for money: 5.0
Customer service: 3.0
Functionality: 5.0

Used for 1-2 years1 found this helpful

Claire Hargreaves

Director · 11-50 employees · Food and beverage

United Kingdom

5.0

5 Apr 2025

Right for a real manufacturer

Work orders, scheduling and traceability are proper strengths, and cloud or on premise mattered for our data requirements. No complaints so far.

Pros

Work orders, scheduling and traceability are proper strengths.

Cons

The interface is built for trained operators, not casual use.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years5 found this helpful

Sophie Osei

Financial controller · 51-200 employees · Professional services

United Kingdom

5.0

5 Apr 2025

Serious ERP for makers

Work orders, scheduling and traceability are proper strengths. Cloud or on premise mattered for our data requirements.

Pros

Work orders, scheduling and traceability are proper strengths.

Cons

It is a serious ERP with a serious implementation.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months19 found this helpful

Richard Vaughan

Head of finance · 1000+ employees · Marketing and advertising

United Kingdom

5.0

4 Apr 2025

Serious ERP for makers

Warehouse and demand planning suit how much stock we move. Work orders, scheduling and traceability are proper strengths.

Pros

Warehouse and demand planning suit how much stock we move.

Cons

The interface is built for trained operators, not casual use.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months37 found this helpful

Eleanor Thornley

Director · 11-50 employees · Logistics and transport

LinkedIn verifiedUnited Kingdom

3.0

27 Mar 2025

Manufacturing depth the others lack

Mixed. It copes with our transaction volume where the last system strained, but no published price and the project runs to months.

Pros

It copes with our transaction volume where the last system strained.

Cons

No published price and the project runs to months.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 2.0

Used for 6-12 months27 found this helpful

Sarah Mackenzie

Management accountant · 201-500 employees · Professional services

United Kingdom

5.0

14 Mar 2025

Handles our volume

Warehouse and demand planning suit how much stock we move, and it copes with our transaction volume where the last system strained. No complaints so far.

Pros

Warehouse and demand planning suit how much stock we move.

Cons

No published price and the project runs to months.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months38 found this helpful

Neil Fairbanks

Founder · 1-10 employees · Marketing and advertising

LinkedIn verifiedUnited Kingdom

5.0

12 Mar 2025

Strong on distribution too

The manufacturing depth is exactly what the generalist ERPs lack, and cloud or on premise mattered for our data requirements. No complaints so far.

Pros

The manufacturing depth is exactly what the generalist ERPs lack.

Cons

The interface is built for trained operators, not casual use.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years13 found this helpful

Mohammed Hargreaves

Finance manager · 51-200 employees · Logistics and transport

United Kingdom

5.0

24 Feb 2025

Handles our volume

Work orders, scheduling and traceability are proper strengths. The manufacturing depth is exactly what the generalist ERPs lack.

Pros

Work orders, scheduling and traceability are proper strengths.

Cons

The interface is built for trained operators, not casual use.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years12 found this helpful

Owen Begum

Office manager · 1-10 employees · Legal services

United Kingdom

4.0

23 Feb 2025

Strong on distribution too

It copes with our transaction volume where the last system strained, and warehouse and demand planning suit how much stock we move. More than a business without real manufacturing needs, but we live with it.

Pros

It copes with our transaction volume where the last system strained.

Cons

More than a business without real manufacturing needs.

Ease of use: 5.0
Value for money: 3.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years10 found this helpful