Being open source, our partner customised it to fit us, and we added inventory and manufacturing as we grew, one at a time. No complaints so far.
Pros
Being open source, our partner customised it to fit us.
Cons
A poorly configured Odoo is as painful as any bad ERP.
Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years20 found this helpful
F
Fiona Ainsley
Office manager · 1-10 employees · Logistics and transport
United Kingdom
3.0
8 Apr 2024
Switch on what you need
Mixed. Far cheaper than NetSuite or SAP for a broad platform, but the flexibility means getting it right takes real setup effort.
Pros
Far cheaper than NetSuite or SAP for a broad platform.
Cons
The flexibility means getting it right takes real setup effort.
Ease of use
4.0
Value for money
2.0
Customer service
3.0
Functionality
3.0
Used for 6-12 months36 found this helpful
N
Nicola Ainsley
Office manager · 1-10 employees · Professional services
United Kingdom
2.0
8 Apr 2024
Grew app by app with us
A poorly configured Odoo is as painful as any bad ERP, and the promotional price and the renewal price are different. The one app free tier let us start at no cost, which is about the only positive.
Pros
The one app free tier let us start at no cost.
Cons
A poorly configured Odoo is as painful as any bad ERP.
Ease of use
3.0
Value for money
2.0
Customer service
1.0
Functionality
2.0
Used for 6-12 months11 found this helpful
R
Rachel Kaur
Sole trader · 11-50 employees · Engineering
United Kingdom
4.0
6 Apr 2024
Great value, needs a good partner
We added inventory and manufacturing as we grew, one at a time, and the one app free tier let us start at no cost. Quality varies across the many apps and community modules, but we live with it.
Pros
We added inventory and manufacturing as we grew, one at a time.
Cons
Quality varies across the many apps and community modules.
Ease of use
3.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 2+ years1 found this helpful
A
Amy Adeyemi
Bookkeeper · 1-10 employees · Construction
LinkedIn verifiedUnited Kingdom
5.0
20 Mar 2024
Free app got us started
Far cheaper than NetSuite or SAP for a broad platform, and we added inventory and manufacturing as we grew, one at a time. No complaints so far.
Pros
Far cheaper than NetSuite or SAP for a broad platform.
Cons
Quality varies across the many apps and community modules.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years27 found this helpful
O
Olivia Quinn
Bookkeeper · 1-10 employees · Food and beverage
United Kingdom
4.0
19 Mar 2024
Free app got us started
Far cheaper than NetSuite or SAP for a broad platform. Only real gripe is that the flexibility means getting it right takes real setup effort.
Pros
Far cheaper than NetSuite or SAP for a broad platform.
Cons
The flexibility means getting it right takes real setup effort.
Ease of use
4.0
Value for money
5.0
Customer service
3.0
Functionality
4.0
Used for 2+ years35 found this helpful
S
Simon Holloway
Owner · 1-10 employees · Food and beverage
United Kingdom
3.0
16 Mar 2024
Switch on what you need
The one app free tier let us start at no cost. That said, quality varies across the many apps and community modules and a poorly configured Odoo is as painful as any bad ERP.
Pros
The one app free tier let us start at no cost.
Cons
Quality varies across the many apps and community modules.
Ease of use
2.0
Value for money
3.0
Customer service
3.0
Functionality
3.0
Used for Less than 6 months39 found this helpful
J
Jodie Holloway
Office manager · 1-10 employees · Healthcare
United Kingdom
5.0
16 Mar 2024
Free app got us started
Far cheaper than NetSuite or SAP for a broad platform. Switching on only the apps we need suited our budget perfectly.
Pros
Far cheaper than NetSuite or SAP for a broad platform.
Cons
The promotional price and the renewal price are different.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 2+ years28 found this helpful
M
Michael Corrigan
Practice manager · 11-50 employees · Retail
LinkedIn verifiedUnited Kingdom
5.0
13 Mar 2024
Modular and flexible
Being open source, our partner customised it to fit us. Far cheaper than NetSuite or SAP for a broad platform.
Pros
Being open source, our partner customised it to fit us.
Cons
The promotional price and the renewal price are different.
